Setup Your Computer
Installing Your Software Configure the Dialler Connecting to the Internet Help Desk


This sheet contains relevant information for configuring your TPG account on Windows 3.xx. You should have your TPG invoice with you, as this has setup details you will require.
 

How to Install your Software
  1. Start Windows and insert TPG Internet Setup Disk.
  2. Select Run from the File Menu in Program Manager
  3. Type d:\setup.exe and Click OK; Follow on-screen instructions to install the software.
How to Configure your Settings
  1. In the newly created Microsoft Internet Explorer group, Double-Click New Connection; Leave defaults as is unless told otherwise
  2. Enter TPG Internet as the name of the connection
  3. Add the Connection to the Group/Folder or your choice
  4. In the Connect To window select Properties
  5. Under General on the Connection Properties window, select Dial using Area Code if required; Enter Telephone Number of TPG Internet dial up (details on your TPG Internet invoice)
  6. Ensure Bring up terminal window after dialing is selected; The other four options available can be changed as needed
  7. Under Modem on the Connection Properties window, modify these as required for your modem
  8. Under Domain Name on the Connection Properties window, enter tpg.com.au for the Domain Name
  9. Enter the Domain Name Service (DNS). The Primary DNS is 203.12.160.35. The Secondary DNS is 203.12.160.36.
  10. Click OK to finish with the Connection Properties window
How to connect to TPG
  1. From the Program Manager, select the group in which you have previously installed Internet Explorer
  2. Double-Click on the connection TPG Internet
  3. Click Connect to start dialing
  4. After the modem has dialled and the usual tones complete, the Terminal Window should appear
  5. When prompted enter your username and press Enter; If prompt does not appear press enter
  6. Enter your password and press Enter; Make sure that it is in lower case (as you will not be able to see the password)
  7. Once your details have been verified, you will be presented with a prompt containing the word choice; Type ppp and press Enter
  8. On switching to PPP, you will see gibberish in the terminal window; This is your cue to Click Continue/F7 at the bottom of this window
  9. You should now be informed on the status of your PPP connection, and finally told that you are Connected; At this time you should check that the connect speed is correct for your modem
  10. You are now online and ready to access the internet
FOR ANY SUPPORT PLEASE CONTACT YOUR TPG DIRECT DEALER OR CALL TPG INTERNET TECHNICAL SUPPORT 02 9850 0888